Penguin Random House

Reader Rewards

Joining is Easy

Unlock Book Picks Just for You

Check your dashboard daily for a fresh selection of books tailored to your interests.

Earn Points Buying Books

Buy any qualifying book at your favorite retailer and enter your proof of purchase to accrue points.*

* Some exclusions may apply.
See Reader Rewards FAQ or Program Terms for more details.

Get Free Books

Redeem your reward on penguinrandomhouse.com

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Frequently Asked Questions

Becoming a Member
Is there a fee to join the Penguin Random House Reader Rewards Program?
Membership in the Program is free of charge. We launched this initiative to celebrate people like you, who love to read.
How do I sign up for the Program?
Start the sign-up process by entering your email address in the field above. We will ask you a few questions about what you like to read as well as ask you to provide your name, birthday and zip code in order to enroll.
Who can join the Program?
The Program is open to U.S. residents who are over the age of 18 and who are not employed by Penguin Random House.
What communications will I receive after I sign up?
In addition to receiving news about books and authors from Penguin Random House, you’ll get a monthly e-mail exclusive for Program members that includes recommendations from our staff on what to read next. You will also receive emails summarizing your activity in the program.
What if I don’t want these communications?
You can opt-out of receiving general news by clicking “Manage Preferences” at the bottom of your email, and following the prompts on the preference page to unsubscribe. You will continue to receive emails specific to the loyalty program.

If your email includes an “unsubscribe from reader rewards emails” link in the footer, you must cancel your membership to the Reader Rewards program to stop receiving these. Just send an email to readerrewards@penguinrandomhouse.com and we will assist you.
What if I forget my username or password?
You can utilize the “forgot password” link on the log-in screen to reset your password. The username is the email that you used to sign up for the program. If you’re still having trouble logging in, please contact consumerservices@penguinrandomhouse.com.
Can I cancel my membership at any time?
Please e-mail readerrewards@penguinrandomhouse.com and we will assist you. At this time you will be unsubscribed from all loyalty emails.
Earning Points
What titles are eligible for points?
The majority of Penguin Random House titles are eligible for points. To ensure a title is eligible before you purchase it, check the penguinrandomhouse.com book detail page. Any book that includes the “Earn points on this purchase” flag on the book detail page is eligible. (PLEASE NOTE: this messaging will only appear if you are logged into your account). If you can't find the book on penguinrandomhouse.com, that means it is not published by us and is therefore not eligible to earn points.

As a quick reference, any book featured on your personalized dashboard is eligible for points.

If a title is not eligible for points, there will be a note on the book detail page that reads “This format is not eligible to earn points towards the Reader Rewards program” or “This title is not eligible for the Reader Rewards program.”
How many points will I earn per book I buy?
Each purchase you upload is worth 10 Program points. PLEASE NOTE: you can only earn a maximum of 10 points per single ISBN (i.e., per title). You may not earn additional points by purchasing multiple copies of the same title.
How do I submit my proof of purchase?
Make sure you keep your receipt! Then log in to your dashboard, click the “Enter Books” button at the top of the screen, and fill out the form fields. You will need the ISBN, date of purchase, retailer name, and order or store number, depending on retailer.

If you’re having trouble locating any of these items, please look through the questions below or feel free to contact consumerservices@penguinrandomhouse.com.
Where do I find the ISBN for a print book, ebook, or audiobook?
The tool tips on the page where you upload your proof of purchase includes a tool tip (look for the ?) that explains how to find the ISBN for a print title, ebook, or physical audio title.

Finding the ISBN for a downloadable audio requires a few more steps. Please do the following:

  • Go to https://www.penguinrandomhouse.com
  • Type the title of the book in the search bar
  • Navigate to the product page for that title
  • Expand the section that says “audio” next to the book cover and select “downloadable audio”
  • Scroll down the page until you get to the Product Details section. The ISBN can be found in this section.
How do I find my order or store number?
On most online and in-store receipts, the order number is clearly indicated as “order number” “order ID” or “order confirmation.” If you purchase a book at a physical Barnes and Noble location, you will be asked to enter the store number, which is indicated as “STR:” on your receipt.
How long does it take a proof of purchase to post to my account?
We review all submissions for validity and may reach out to you via email for further proof of purchase if necessary. The points will post to your account within 72 hours.
Do my points expire?
Points will expire two years from the date of issue.
Is there a limit on the number of points I can earn?
Members are limited to earning a maximum of 720 points in a given calendar year.
Is there a time limit on my proof of purchase?
You may not earn points for receipts dated more than 30 days prior to your start date in the program. Otherwise, there are no restrictions on receipts dated after your start date in the program.
Redeeming Points
How many points do I need to earn a reward?
Once you have earned 120 points (the equivalent of uploading proof of purchase for 12 books), you will be issued a rewards code, available on both your dashboard and via email.
How do I use my rewards code?
Your rewards code can be used to redeem any eligible book(s) on penguinrandomhouse.com for free (up to a $30 value). Just log into your account, add books to your cart, and add the rewards code to the coupon field in the cart. Checkout as you normally would and the book(s) will ship to you from our warehouse.
What books are eligible for redemption on penguinrandomhouse.com?
The majority of Penguin Random House titles are eligible for redemption. To ensure a title is eligible before you add it to your cart, check the penguinrandomhouse.com book detail page. As long as the book detail page does not contain either of the following messages, it is eligible for redemption:

"This format is not eligible for redemption with your Reader Rewards code."
OR
"This title is not eligible for the Reader Rewards program"
My cart total is greater than $30 – can I use a credit card to cover the difference?
The rewards code must cover the entire cost of the items in your cart in order to be used, so your cart total cannot exceed $30. You cannot use a credit card to cover a balance greater than $30.
My purchase is below $30 – will I get to keep the remaining balance of the rewards code?
No, if the total amount of items in you cart is below $30, the remaining balance is forfeited.
Do I pay for shipping or tax when I order my free book?
Nope—tax and shipping are on us.
Does my rewards code expire?
Yes, your code will expire six months from the date it is issued.
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